Online Privacy Policy Agreement

Last Updated: October 19, 2024

Home Energy Network values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Home Energy Network of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.

Changes to this Policy

We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Home Energy Network decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.

Scope of this Policy

This Policy applies to Home Energy Network, and it governs any and all data collection and usage by us. Through the use of www.HomeEnergyNetwork.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Home Energy Network does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information.

Information We Collect

This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, browser type, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

This site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for in this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary based on various criteria including legal requirements and the relevance of the information.

Use of Information Collected

Home Energy Network does not sell, rent, or lease any of its customer lists and/or names to any third parties. We may use personal information to assist in the operation of our website and to ensure delivery of the services you need and request. We may also contact you to keep you informed of other possible products and/or services that may be available to you from www.HomeEnergyNetwork.com.

Disclosure of Information

Home Energy Network may disclose your information under the following circumstances:

  • As necessary to provide services or products you have ordered;
  • In other ways described in this Policy or to which you have otherwise consented;
  • As required by law, or in response to a subpoena or search warrant;
  • To outside auditors who have agreed to keep the information confidential;
  • As necessary to enforce the Terms of Service;
  • As necessary to maintain, safeguard and preserve all the rights and property of Home Energy Network.

Non-Marketing Purposes

We may contact you for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Home Energy Network products and services).

Children under the Age of 13

Home Energy Network’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If such information is inadvertently collected, we will take steps to ensure that it is deleted from our database.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by email. To unsubscribe, please send an email to ashupp@HomeEnergyNetwork.com.

Links to Other Websites

Our website does contain links to affiliate and other websites. Home Energy Network does not claim responsibility for any privacy policies of other such websites.

Security

Home Energy Network takes precautions to protect your information. Sensitive information is encrypted and transmitted securely. Only employees who need the information to perform specific jobs are granted access to personally identifiable information.

Acceptance of Terms

By using this website, you are accepting the terms and conditions of this Privacy Policy. If you are not in agreement, please refrain from using our site.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy, please contact us at: